Shipping Policy

At https://seapuricare.com/, we are committed to providing you with a smooth and satisfying online shopping experience, including the shipping of your orders. Please carefully read our shipping policy to understand how we process and deliver your purchases.

1. Delivery Areas

https://seapuricare.com/ delivers products within mainland France. For deliveries outside these areas, please contact us at Contact@seapuricare.com before placing your order to confirm feasibility and any additional shipping fees.

2. Shipping Fees

Shipping fees are calculated based on the weight, dimensions of your order, and destination. These fees will be clearly displayed during the checkout process before finalizing your purchase.

2.1 Special Offers:

We regularly offer special deals, including free shipping for orders exceeding a certain amount or during specific promotions. These offers will be highlighted on our website and automatically applied to your order.

3. Processing Time

All orders placed on https://seapuricare.com/ are processed within 2 to 4 business days. This timeframe may vary during peak periods or for customized orders. We will notify you by email in case of any processing delays.

4. Delivery Time

Delivery times depend on the chosen shipping method and the destination. Generally, estimated delivery times are as follows:

• Standard Shipping: 3 to 12 business days.

Please note that these are indicative times and may vary depending on the carrier, public holidays, or unforeseen circumstances beyond our control.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information. You can track the status of your delivery in real time using the provided link.

6. Delivery Issues

6.1 Package Not Received:

If you have not received your package within the estimated timeframe, please check the tracking status using the link provided. If there is an issue, contact our customer service at Contact@seapuricare.com so we can investigate and resolve the situation.

6.2 Damaged Package:

If your package arrives damaged, refuse the delivery or contact us immediately at Contact@seapuricare.com with photos of the damage. We will work with the carrier to resolve the issue and arrange for a replacement or refund, as appropriate.

7. Shipping Address

It is your responsibility to provide an accurate and complete shipping address. https://seapuricare.com/ cannot be held responsible for non-delivery due to an incorrect address. If the package is returned to our warehouse, reshipping fees may apply.

8. Order Modifications or Cancellations

If you wish to modify or cancel an order after placing it, please contact us as soon as possible at Contact@seapuricare.com. We will do our best to accommodate your request before shipment. However, if the order has already been shipped, you will need to follow the return procedure once the delivery is received.

9. Contact

For any questions regarding our shipping policy or any delivery-related issues, please contact us at Contact@seapuricare.com.